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Cyclone safety tips

Australia’s east and west coasts are susceptible to tropical cyclones in the warmer months – with the potential for destructive winds, heavy rainfall and flooding of low lying coastal areas.


Did you know?

The Australian cyclone season officially runs from November to April – producing an average 11 cyclones each year.


Here are some tips to help you keep your family, your home and your business safe this cyclone season: 

Preparing for a cyclone

  • Assemble an emergency kit that includes things like first aid supplies, torch, battery operated portable radio, important documents and medicines.
  • Regularly clear gutters and rubbish from around your property.
  • Ensure your family members and/or employees know how to turn off mains supply for water, power and gas.
  • Make sure your property has clear access for emergency services.
  • Have an evacuation plan and discuss with your family and/or employees.
  • Regularly check the condition of your property’s roof and arrange the repair of any loose tiles, eaves or roof screws.
  • Fit windows with shutters or metal screens.
  • Ensure your vehicle is in good working order.
  • If you receive a warning for your area, charge your mobile battery and fill up the car if possible.

At the onset a cyclone

  • First and foremost, the safety of you, your loved ones and employees should come first. For any emergencies, please call 000.
  • Use local alerts and warning systems to get information and expert informed advice.
  • If safe to do so, move your vehicle undercover and secure any outdoor furniture and other items. 
  • Fill buckets, sinks and baths with water in case the water supply becomes restricted.
  • Gather everyone indoors including any pets.
  • Stay away from doors, windows and exterior walls.
  • Turn off all electricity, gas and water and unplug all appliances.

During a cyclone

  • Listen to your portable radio for updates and remain indoors until advised.
  • If an official evacuation order is issued, you must leave immediately and seek shelter elsewhere.

After a cyclone

  • If you have been evacuated, don’t return to your property or vehicle until authorities confirm it is safe to do so.
  • Flooding can occur after a cyclone. Use local alerts and warning systems to get information and expert informed advice.
  • Stay away from damaged areas and properties.
  • Don’t use electrical appliances that have been wet until they’ve been checked for safety by a professional.
  • Drinking water may be contaminated, so listen out for news reports to confirm whether the community’s water supply is safe to drink.
  • Take photos and dispose of any items that have been affected by contaminated flood waters.
  • If you have been evacuated, only return to your property when authorities indicate it is safe.
  • Stay away from damaged power lines, fallen trees and flood waters.

Need to make a claim?

Click here for information on how to make a claim after a natural disaster.


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