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  • Existing customers: 131 436 | General Enquiries: 1300 092 969 – 9am to 5pm, M-F

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Make A Claim

When your property has been stolen, your house broken into or your business damaged, you want to talk to someone that can help you through the claims process – not make your life harder with paperwork.

If you need to make a claim or enquire about an existing claim you can either speak to your Resilium Adviser or the Resilium Claims Team.

Speak to your Resilium Adviser

Your Resilium Adviser  will support you and can help you through the claims process for Resilium’s Business Insurance or Personal Insurance products.

Use our Adviser tool here

Call the Resilium Claims Team

Resilium Claims is a fast and efficient claims service with a 24-hour emergency hotline, Australia-wide. You can provide all your details over the phone and no claims forms are required.

Call us 131 437

Alternatively, click here to make a claim for Resilium Insurance Broking. And for Resilium’s Travel Insurance, Farm Insurance or Heavy Motor Insurance, refer to the respective PDS for a guide on how to make a claim.

Making a Motor Vehicle Claim

Having a claim can be stressful, so we’ve developed another simple and flexible way to lodge a motor claim. The Resilium Claim Companion is a mobile app that allows you to lodge a claim straight from the scene of an accident. Alternatively you can still call the Resilium Claims Team or contact your Resilium Adviser.

Download the Resilium Claims Companion

The Resilium Claims Companion App helps you collect information from the scene of the accident and send it straight through to our Claims Team.

Download from Apple App Store
Download from Google Play